Hi everyone,
Well it's been a while since the last post and we've been very busy at Zenbu HQ. We now have over 870 Zenbu Wi-Fi hotspots throughout New Zealand and the Cook Islands. That is over 120 new locations that have joined the Zenbu network since back in July. We also had our 3 millionth connection on the 15th September 2011 and are already close to 3.5 million only a couple of months later!
Now I'd like to quickly bring up something that has annoyed me for a while - automatic, forced, Skype updates (have there recently been more updates than usual?). There is no longer any way to disable automatic updates within the Skype software itself and Skype forces updates on their users at fairly regular intervals. And it apparently isn't only me this annoys. There seems to be an ever growing chorus of discontent out there. Not only do the automatic updates use bandwidth but I don't like any programs running on my computer to download or install updates without my explicit approval (at the time of the specific update). For Skype in particular I preferred the user interface of some of the earlier versions and would like to continue using them.
So what can you do about it? Sadly the solution is a bit geeky but apparently blocking access to ui.skype.com (204.9.163.158) in your firewall will stop Skype from being able to automatically update itself [see the link above]. I have only recently implemented this myself (after the most recent forced automatic Skype update - the straw that broke the camel's back!) so I cannot yet confirm that it works, but Skype still apparently works fine after making the change and if future automatic updates are blocked I'll be a happy camper. Fingers crossed. I also wonder if putting a '127.0.0.1 ui.skype.com' in the 'hosts' file would be sufficient? [Note that 'conn.skype.com' and 'ui.skype.akadns.net' also resolve to '204.9.163.158']
While on the topic of software, a handy little program for sharing a single internet connection between multiple devices that I have used a bit recently is Connectify. Basically it allows a (Windows) computer to act as a Wi-Fi hotspot. So, for example, you could connect to Zenbu on the computer running Connectify then connect your other devices to the signal coming from the computer. This is a handy way to use more than one device simultaneously with a single user account. This method also allows devices that can't login to the Zenbu system on their own (eg. they don't have a web browser etc) to access the internet and can also be used to share a mobile broadband (cellular) data connection with devices (such as iPads) that don't have USB ports to which you could connect a USB mobile broadband data stick.
Before I sign off I'd also like to mention the continued growth of Android. In the last month Android has comprised 5.8% of total visits to our website (and 39% of mobile visits). Mobile devices now account for 14.2% of visits to our website up from 9.5% in July 2011. Google certainly seems to be onto a winner with Android!
Nice that daylight savings is well underway and the long warm evenings of summer are with us. Enjoy.
Regards,
The Zenbu Team.
Published: 17 November 2011
http://news.zenbu.net.nz/2011/11/some-bits-and-bobs-skype-updates.html
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Zenbu Networks News and Events
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17 November 2011 - Some bits and bobs - Skype updates, Android growth, and some handy software...
20 July 2011 - Updated mobile usage stats
Hi everyone,
So it seems pretty clear that 1. usage of mobile devices to access the internet is increasing; and 2. Android is growing in popularity phenomenally quickly!
Published: 20 July 2011
http://news.zenbu.net.nz/2011/07/updated-mobile-usage-stats.html
Just a quick update of our "mobile" usage stats for those (geeks) out there who are interested in such data. About a year ago (July 19th 2010) the following was the breakdown of mobile device usage and mobile users comprised just over 3% of total visitors to our website.
| Device type | Percentage of users |
|---|---|
| iPod | 37.6% |
| iPhone | 24.6% |
| Symbian (Nokia etc) | 18.0% |
| iPad (not even officially on sale in NZ yet) | 7.9% |
| Android | 7.5% |
| Blackberry | 2.1% |
| Windows Mobile | 1.5% |
| Others (PSP etc) combined | less than 1% |
As of today (again statistics from the preceding month) the following was the breakdown of mobile operating systems used to access our website. Mobile devices comprised 9.5% of total visits to our website in the last month.
| Device type | Percentage of users |
|---|---|
| Android | 35.1% |
| iPhone | 29.8% |
| iPod | 18.9% |
| iPad | 12.8% |
| Symbian | 1.3% |
| Blackberry | 1.2% |
| Others (PSP, Windows etc) combined | less than 1% |
Being somewhat geeky ourselves we have a good selection of most of the devices listed above and can certainly vouch for the convenience and usability of mobile devices. I expect their usage will continue to increase.
Hope the school holidays are being appreciated by all.
Regards,
The Zenbu Team.
http://news.zenbu.net.nz/2011/07/updated-mobile-usage-stats.html
06 May 2011 - Another busy summer and some peer-to-peer info
Hi everyone,
Published: 06 May 2011
http://news.zenbu.net.nz/2011/05/another-busy-summer-and-some-peer-to.html
Well we have had a very busy summer. Since October 2010 the number of Zenbu WiFi hotspots has increased from 500 to over 680 and on 21st February 2011 we had our 2 millionth connection! It was only April 2010 that we had our millionth connection so in under a year we have had over 1 million internet sessions on our network. Also through the first few months of 2011 on average over 2000 people per day have used our service, about double the number of users in 2010. So on the growth front it certainly seems like good progress!
Now, we have recently been contacted by several people concerned about the "new copyright law" (the "Copyright (Infringing File Sharing) Amendment Bill") that has recently been introduced. This has been getting a fair amount of media attention but fundamentally does not change the legality of anything. It is already illegal to download copyright material without the consent of the copyright holder and this bill just "seeks to amend Part 6 of the Copyright Act 1994 to provide more effective means for copyright owners to enforce their rights against people involved in unauthorised sharing of copyright material via the Internet (infringing file sharing). It aims to provide copyright owners with a fast-track alternative to existing remedies under the Act". So apparently nothing is becoming any more or less illegal due to this bill, only the means of resolving copyright disputes are changing.
How does this affect people sharing their internet connection with others? Well really it shouldn't change anything as it is already illegal to download copyright material without authorization.
As far as the Zenbu system is concerned, by design it is prohibitively expensive to download big files (like music, movies etc) regardless of whether it is done legally or illegally. For example using an inefficient protocol such as Bittorrent (one popular peer-to-peer file sharing system that has relatively high protocol overheads) it would probably cost upwards of $100 to download a movie - certainly not something many people will do! So unless you are providing free internet access, people will not download movies, music, tv shows etc over the Zenbu connection as it is simply too expensive. This protects your broadband connection from heavy use which would leave you with either a big bill, slow speeds for the rest of the month or at best a slow connection while people download movies and it also helps protect you from "copyright infringement". Regardless of whether people do it legally (using iTunes, Digirama or even peer-to-peer software) or illegally (using Bittorrent or other peer-to-peer software) it is a good idea to minimize the transfer of large files over your broadband connection.
Other than with the disincentive of price provided by the Zenbu system, people concerned about the risk of peer-to-peer file downloading can generally block file-sharing protocols at their broadband modem. The administration page of the broadband modem will generally have a "firewall" or "filter" option which should allow you to easily filter/block peer-to-peer traffic. It is much more likely that people with unrestricted access to the internet (staff, your children, friends etc) will use file-sharing than anyone connected via the Zenbu connection (unless you provide people with free internet access). So the best place to block peer-to-peer traffic is it at your broadband modem.
If your existing broadband modem doesn't have such an option it would probably be worth calling your ISP and asking them if they can provide (or at least recommend) one that does. Many broadband modems supplied by ISPs are pretty poor quality so this could be a good opportunity to get a better, more reliable, more functional (and often much faster) modem. Not only should it allow you to block peer-to-peer traffic but it should also provide a much improved internet experience for you and your customers.
Here is an article with information on some broadband modems commonly provided by ISPs in New Zealand - http://bit.ly/iE9et1. The information provided is in-keeping with our experiences of different broadband modems. Basically a good modem should never need restarting to stay online and should provide good speed and reliable connectivity to your computer(s)/devices. As well as the modems recommended at the link above I highly recommend DrayTek modems. We use the Draytek 2700e (some other DrayTek modems are here) for one of our broadband connections and in over 18 months it has not once needed restarting and has been super reliable (and yes it has the option of blocking peer-to-peer services). Of course you should confirm that any equipment you are considering buying will actually do the job you want with the manufacturer or your ISP before you purchase it.
Edit: Additional information on the copyright amendment bill is available at http://3strikes.net.nz/
Well that has turned into quite a long post. Any Twitterers out there who prefer things in smaller doses might like to follow our twitter feed.
Regards,
The Zenbu Team.
http://news.zenbu.net.nz/2011/05/another-busy-summer-and-some-peer-to.html
01 October 2010 - GST changes, more connections and over 500 Zenbu locations online
Hi everyone,
Published: 01 October 2010
http://news.zenbu.net.nz/2010/10/gst-changes-more-connections-and-over.html
Well it's about time for another quick update on things here at Zenbu HQ.
As most of you are probably well aware, GST in New Zealand has increased to 15% as of today, October 1st 2010. Despite the increase in GST we are not going to increase our prices.
For people providing Zenbu wireless access who are not registered for GST the increase in GST means there will be a change in the per-megabyte amount you are paid for usage. You will still be paid 50% of revenue we receive, but the amount we receive has decreased so the amount we pay will also decrease.
Up until today we have been paid 8.89 cents per megabyte by customers who purchase credit online (10 cents less GST @ 12.5% = 8.89 cents) and 50% of that has been paid to the location at which the credit is used (4.44 cents per megabyte). From today because we now only receive 8.70 cents per megabyte (10 cents less GST @ 15% = 8.70 cents) the location at which credit is used (if not GST registered) will be paid 4.35 cents per megabyte.
GST registered zone operators will continue to receive 50% of the GST inclusive payment we receive from customers (5 cents per megabyte).
Now, with that taxing topic out of the way I'm happy to point out we now have over 500 locations providing Zenbu wireless access (518 Zenbu hotspots are online as I type this). The map of New Zealand is very well covered (http://www.zenbu.net.nz/new-zealand-wi-fi-hotspots-map) with Zenbu hotspots available from Mangonui in the north to Stewart Island in the south and most places in between (including Balclutha, Waiau, Waipukurau, Temuka, Rangiora, Great Barrier Island and many other places outside the "main centres" that many businesses focus on). It's nice to see all the smaller towns around NZ gradually appearing on the map.
I should also mention we now have over 20 Zenbu locations in Rarotonga. It's a much easier destination to visit for people who need to stay in touch than it was before the Zenbu wireless system was made available (if I may say so myself). On that front, Cook Island operators can now register a Cook Island bank account to receive payments from us. Just click on the "register a bank account" link on your zone administration page and provide your account details.
Now it was only back in April that we had our millionth connection. Already, only 6 months later, we have had nearly 1.5 million. The 1.5 millionth connection should happen sometime in the next few weeks. It's great to have so many people using the system so frequently.
Well that's about it from us.
Regards,
The Zenbu Team.
http://news.zenbu.net.nz/2010/10/gst-changes-more-connections-and-over.html
19 July 2010 - Improved mobile website now live
Hi everyone,
So there's some info on our mobile users. I expect we will continue to see usage by mobile devices increase and it'll be interesting to watch the changes in the types of devices people are using. Apple is certainly dominant in the category at this stage!
I'd also like to quickly thank all our hard working servers for working so tirelessly, reliably and without any complaints! Although they probably don't appreciate the gratitude, they really do a good job humming away in the Maxnet data centre 24/7 keeping the Zenbu service running smoothly. Thanks to them (and I guess their managers deserve some credit too!) the Zenbu website has been available 99.996% of 2010. The only downtime was the scheduled server maintenance back in January. So good job servers!
Published: 19 July 2010
http://news.zenbu.net.nz/2010/07/improved-mobile-website-now-live.html
Just a quick note to let everyone know that the improved Zenbu mobile website is now live. People have always been able to access the Zenbu website, login and use the internet on their mobile devices, but as the number of people using mobile devices continues to grow we thought they should have an improved interface. So when people use their iPhone, iPod, flash Android cellphone, fancy new iPad, or trusty old Nokia to access our website they should now have a better experience - not so much scrolling and zooming required.
For those interested in a few geeky stats, keep reading. People on "mobile" devices only account for just over 3% of visitors to our website (by far the majority still use "normal" computers). The following are the most popular mobile devices used:
| Device type | Percentage of users |
|---|---|
| iPod | 37.6% |
| iPhone | 24.6% |
| Symbian (Nokia etc) | 18.0% |
| iPad (not even officially on sale in NZ yet) | 7.9% |
| Android | 7.5% |
| Blackberry | 2.1% |
| Windows Mobile | 1.5% |
| Others (PSP etc) combined | less than 1% |
So there's some info on our mobile users. I expect we will continue to see usage by mobile devices increase and it'll be interesting to watch the changes in the types of devices people are using. Apple is certainly dominant in the category at this stage!
I'd also like to quickly thank all our hard working servers for working so tirelessly, reliably and without any complaints! Although they probably don't appreciate the gratitude, they really do a good job humming away in the Maxnet data centre 24/7 keeping the Zenbu service running smoothly. Thanks to them (and I guess their managers deserve some credit too!) the Zenbu website has been available 99.996% of 2010. The only downtime was the scheduled server maintenance back in January. So good job servers!
I hope all is well out there and that all our zone operators (and all the school kids) had successful school holidays.
Regards,
The Zenbu Team.
http://news.zenbu.net.nz/2010/07/improved-mobile-website-now-live.html
09 June 2010 - A few new things and some milestones
Hi everyone,
Published: 09 June 2010
http://news.zenbu.net.nz/2010/06/few-new-things-and-some-milestones.html
It has been a busy start to 2010 for us and apparently also for most of our zone operators. On average there have been well over 1000 people per day using the Zenbu network, well up on the numbers from the previous summer.
During the summer we upgraded some of our servers making the Zenbu wireless service both faster and even more reliable than ever. Since the beginning of 2010 our system has been available 99.996% of the time and the minimal downtime we have had was during the scheduled outages when we were upgrading the servers!
We have also recently reached a few milestones. Notably our millionth connection happened back in early April and we have now had over 200,000 visitors to the Zenbu.net.nz website since we started! It is very satisfying to see the growth and to pass such milestones.
The number of locations with Zenbu WiFi access in the Cook Islands continues to grow and The Computerman up there seems to be doing a good job promoting the Zenbu wireless solution. Rarotonga is now pretty well covered and people should never be too far from a Zenbu WiFi hotspot if they need to make sure all is well on the internet while they're enjoying the warmth of the Cook Islands.
Function-wise we have recently added the ability of zone operators to add friends with a limited amount of free data they can use each month. This is a function that had been requested by a few operators over the years and makes good sense. So it is now possible to provide a user with say 1 gigabyte free access per month and have their credit automatically reset each month on a particular day (eg. the day your broadband allowance resets). Great for venues with long term guests, regular customers or even people just wanting to control their kids' internet usage!
Well although it feels like it's time to hibernate for the winter, we'll be busy improving things for all our users.
Regards,
The Zenbu Team.
http://news.zenbu.net.nz/2010/06/few-new-things-and-some-milestones.html
12 November 2009 - Making it a bit easier to find things
Hi everyone,
Published: 12 November 2009
http://news.zenbu.net.nz/2009/11/making-it-bit-easier-to-find-things.html
Well things are already getting busier for the summer, at least according to our usage statistics. It looks like the accommodation providers out there are filling up and tourists are once again roaming around the country in force visiting Zenbu wireless zones as they go. With all the iPhones and other nifty little computers out there that are easier to carry than ever, more and more people are taking their Wi-Fi gizmos with them on holiday.
To help people find Zenbu hotspots we have improved the search functionality on the list of our wireless zones (which is getting pretty long these days!). It is now possible to display a list of all New Zealand Wi-Fi hotspots or a subset like Wi-Fi hotspots in Paihia or Wi-Fi hotspots in Kaikoura. People can also search for Zenbu wireless internet zones in specific towns or regions (for example Wi-Fi hotspots in Coromandel, Wi-Fi hotspots in the Bay of Plenty) using the search form on the list page. All the lists can be downloaded as a PDF file and saved to a computer so that the next Zenbu wireless internet zone is easy to find even when an internet connection is not available.
Well, it's definitely satisfying to have a list of zones so long that it needs to be better managed. We hope the new changes make it easier and more convenient for anyone wanting to find one of our wireless zones.
Bring on summer!
Regards,
The Zenbu Team
http://news.zenbu.net.nz/2009/11/making-it-bit-easier-to-find-things.html
21 August 2009 - Zenbu Cook Islands
Hi everyone,
Published: 21 August 2009
http://news.zenbu.net.nz/2009/08/zenbu-cook-islands.html
Well it's been a while since the last post and we've spent a busy few months sheltering from the weather in front of the computers. It now feels like we're emerging from winter and everything is springing back to life.
The most major recent development is that Zenbu is now available in the Cook Islands. It is exactly the same system as is available in New Zealand but because broadband internet access up there is so expensive (and slow!) the price for Zenbu credit is 30 cents per megabyte. The Cook Islands is about the only country we've seen that has broadband plans that make New Zealand's seem great! For those interested (and who want to feel better about the prices and broadband speeds we get here in NZ) please have a look at Cook Islands' broadband plans.
Zenbu customers who have purchased credit online in New Zealand can use their credit in the Cook Islands but will be charged the Cook Island price. People who purchase credit online while in the Cook Islands will be able to use their credit and will get NZ's cheaper price when they're back in New Zealand (so their credit will go even further). You can view a list of the zones available in the Cook Islands here.
So welcome to the Cook Islands and thanks to Marcus at Air Rarotonga who discovered the Zenbu wireless system while in New Zealand and thought it was a good solution for them. We hope many happy tourists enjoy the Zenbu internet access that is already available and that the Zenbu wireless system will proliferate in the Cook Islands as it has in New Zealand.
Well we now have over 350 zones online and the network continues to grow quickly. Thanks to everyone involved.
Regards,
The Zenbu Team.
PS. Yes we do have new stickers in stock now. Please let us know if you'd like any to advertise your Zenbu wireless service.
http://news.zenbu.net.nz/2009/08/zenbu-cook-islands.html
29 May 2009 - Pago, lots of new zones and some new stickers
Hi everyone,
Published: 29 May 2009
http://news.zenbu.net.nz/2009/05/pago-lots-of-new-zones-and-some-new.html
Well it's been a good month weatherwise for slaving over a hot computer and not feeling like you're missing out! (Although it was very nice to see some sun for the first time in a while yesterday!)
One of the outcomes of all the work is that as of today Pago has been added as a payment option for people purchasing credit for their Zenbu accounts. Pago allows people without a credit card to make payment using their Pago "wallets" (basically online "bank" accounts) linked to their mobile phone or email account. It's a pretty nifty system which can be used to send payments to people by text message or email (not just for shopping online). More information is available on the Pago website. As always we are keen to hear any feedback regarding Pago (or anything else).
Also, this month has already seen the addition of 20 new Zenbu wireless zones to our network. Welcome to all the new venues. For people roaming the country, the addition of Dunkin' Donuts outlets in Auckland and Wholly Bagels in Wellington is handy. Easy to stop in for a bite to eat, a coffee and a quick internet session before moving on to your next destination. It's always very satisfying to see the new zones pop up on the map and start being used.
We have also received several requests lately from people wanting Zenbu stickers. We had run out of the previous stickers and were planning on redesigning them before having more printed, but because demand is relatively high we have ordered more of the same. They should be ready by the end of next week and we will forward them to customers who have requested them. If anyone else would like some stickers please let us know and we'll put you on the list.
Rumour has it that Sammy at Zenbu.co.nz has the latest Google Android phone in his hands so there may well be an Android version of the Zenbu App coming out sometime soon. Go Sammy!
Alright, time for a bit of lunch for me before getting back into an afternoon on the computers.
Regards,
The Zenbu Team
http://news.zenbu.net.nz/2009/05/pago-lots-of-new-zones-and-some-new.html
27 April 2009 - Record payments to our zone operators
Hi everyone,
Published: 27 April 2009
http://news.zenbu.net.nz/2009/04/record-payments-to-our-zone-operators.html
Well yesterday was another record for payments to our zone operators. For the first time ever we paid out over $8000 in a month, with the total coming in at $8016.71. I hope the upward trend continues despite the typically quieter winter period coming up! Thanks again to all our zone operators.
Lately we're seeing (and hearing of) an increasing number of people roaming the country choosing to stay at accommodations and visit businesses offering Zenbu wireless access. We recently received a great email from one such person who had spent about a month in New Zealand, traveling from Auckland, to Paihia, through Tauranga to Rotorua and Ohakune, then through the South Island, connecting at 13 different Zenbu venues along the way. How much did it cost for internet access to do all that? For this visitor the total cost was $5. No wonder he liked his Zenbu experience and took the time to send the following email after returning to Germany!
"Hi, i want tell you about my great expierience with using Zenbu on my holiday in NZ. It is so easy and cheap. The iPhone application is very helpful. Every Hotel/Motel should have a Zenbu router. Greetings from Germany."
It is certainly very satisfying to see our little network being used as we hoped it would be and to receive such positive feedback from happy customers!
In other news, and loosely related to people roaming the country choosing Zenbu businesses, because the number of venues providing Zenbu wireless access has been increasing constantly we have finally had to clean up the map on our website. It is now hopefully much easier to find our wireless zones in particular locations. As well as being easier to find, any accommodations signed up with Vianet can now be booked online, directly from the links on our map. You can view the map of our wireless zones at http://www.zenbu.net.nz/zones_map. Note that if you're at one of our wireless zones, you will need to login to the website in order to see the map. If you have any suggestions for the map of our zones or any experience with Vianet that you'd like to share, please do!
Okay, that's about it from HQ. Back to work for me.
Regards,
The Zenbu Team
http://news.zenbu.net.nz/2009/04/record-payments-to-our-zone-operators.html
14 January 2009 - Some street view and record payouts
Hi everyone,
Published: 14 January 2009
http://news.zenbu.net.nz/2009/01/some-street-view-and-record-payouts.html
I hope you have all had a good Christmas and beginning to the new year.
This is just a very quick note to let you all know that we have added Street View to our maps, so you can now check what different locations look like before visiting. It has been handy and interesting for us to tour the ever growing Zenbu network and get a better idea of the layout of many of our zones. You can view the map at http://www.zenbu.net.nz/zones_map
Also, December was yet again a record month for payments made to our zone operators. A total of $6284.46 was paid out. It is very satisfying to see the ongoing growth. We are also hearing more and more often that the Zenbu wireless system is being recommended by our customers to others. This is about the best compliment we can receive and are pleased that so many of our customers think so highly of our solution.
That's about it from Zenbu HQ. I hope you have a great 2009.
Until next time, thanks for using Zenbu.
Regards,
The Zenbu Team
http://news.zenbu.net.nz/2009/01/some-street-view-and-record-payouts.html
17 November 2008 - More records fall by the wayside
Hi everyone,
It's been a while since the last update but there are a few things we think are worth mentioning.
First, each of the last 3 months has been an improvement on the previous record for customers using the Zenbu wireless network. In October we paid out a record total of $4000.61 to our zone operators. That's up from only $2396.68 in July. It's very satisfying to have so many people using the system. The current maximum number of simultaneous users that we've seen online is 94, which is certainly quite a crowd!
This growth means we'll be adding more servers over the coming months to provide an even more reliable service and allow for continued expansion. We already have quite a collection of servers, that can comfortably handle the current load, but we're very happy to have plenty of redundancy and capacity so the Zenbu service will continue to be as robust as possible. If we are making any changes that might impact service we will post the information on our website.
Some of you may have noticed already but we have recently added a Live Chat option to our contact page. This allows people to contact us without having to call and without needing to be able to check their email. Hopefully it will be accessible to everyone, even those not able to login to use the internet, but if you experience any problems using the service please let us know. If the trial goes well Live Chat should become a permanent feature.
I'd also like to mention the new Zenbu search application which runs on the Apple iPhone. For details please see http://wiki.zenbu.co.nz/index.php/IPhone. It's great to have all that info in your pocket with no need to pay data charges. A Windows Mobile version should be available sometime in the future. Good job developing it Sammy!
Well, we welcome all the new zone operators who have signed up to provide Zenbu wireless service over the last couple of months. It is very nice to continually see new zones popping up on the map!
Until next time thanks for using Zenbu.
Regards,
The Zenbu Team
Published: 17 November 2008
http://news.zenbu.net.nz/2008/11/more-records-fall-by-wayside.html
It's been a while since the last update but there are a few things we think are worth mentioning.
First, each of the last 3 months has been an improvement on the previous record for customers using the Zenbu wireless network. In October we paid out a record total of $4000.61 to our zone operators. That's up from only $2396.68 in July. It's very satisfying to have so many people using the system. The current maximum number of simultaneous users that we've seen online is 94, which is certainly quite a crowd!
This growth means we'll be adding more servers over the coming months to provide an even more reliable service and allow for continued expansion. We already have quite a collection of servers, that can comfortably handle the current load, but we're very happy to have plenty of redundancy and capacity so the Zenbu service will continue to be as robust as possible. If we are making any changes that might impact service we will post the information on our website.
Some of you may have noticed already but we have recently added a Live Chat option to our contact page. This allows people to contact us without having to call and without needing to be able to check their email. Hopefully it will be accessible to everyone, even those not able to login to use the internet, but if you experience any problems using the service please let us know. If the trial goes well Live Chat should become a permanent feature.
I'd also like to mention the new Zenbu search application which runs on the Apple iPhone. For details please see http://wiki.zenbu.co.nz/index.php/IPhone. It's great to have all that info in your pocket with no need to pay data charges. A Windows Mobile version should be available sometime in the future. Good job developing it Sammy!
Well, we welcome all the new zone operators who have signed up to provide Zenbu wireless service over the last couple of months. It is very nice to continually see new zones popping up on the map!
Until next time thanks for using Zenbu.
Regards,
The Zenbu Team
http://news.zenbu.net.nz/2008/11/more-records-fall-by-wayside.html
01 August 2008 - A record month of payments to zone operators
Hi everyone,
Well the horrible weather throughout most of the country for most of July apparently kept people inside using the internet. We made record payments to our zone operators of $2396.68 in July. On top of this, many more people used access vouchers obtained from the operators of our wireless zones for access. So there was certainly a lot of internet use in July! It is very satisfying to see so many people happily using our wireless system.
During July we also reached the mini-milestone of 200 zones deployed and online. We are still growing very quickly with much of the growth due to the very positive word of mouth we receive from our customers. Thanks to everyone who uses the Zenbu system and especially to those of you who have told others about it. It's nice to see the map of New Zealand so well covered with Zenbu markers.
On the developmental side of things, you may have noticed some new functions we have added to the zone administration page. You can now provide free access to certain websites and can also use your own website as the page people see once they've connected to the internet. It is also possible to 'hide' your zone. This will remove it from the map and list of our zones. These functions are listed as 'Premium' services on the administration page. In the future there may be an additional charge for using some or all of these functions, but for now they are available free of charge.
A new payment option has also been added. People can now use American Express credit cards when purchasing credit online.
Well that's about it from Zenbu HQ. Hopefully we'll see the sun again sometime in August!
Regards,
The Zenbu Team
Published: 01 August 2008
http://news.zenbu.net.nz/2008/08/record-month-of-payments-to-zone.html
Well the horrible weather throughout most of the country for most of July apparently kept people inside using the internet. We made record payments to our zone operators of $2396.68 in July. On top of this, many more people used access vouchers obtained from the operators of our wireless zones for access. So there was certainly a lot of internet use in July! It is very satisfying to see so many people happily using our wireless system.
During July we also reached the mini-milestone of 200 zones deployed and online. We are still growing very quickly with much of the growth due to the very positive word of mouth we receive from our customers. Thanks to everyone who uses the Zenbu system and especially to those of you who have told others about it. It's nice to see the map of New Zealand so well covered with Zenbu markers.
On the developmental side of things, you may have noticed some new functions we have added to the zone administration page. You can now provide free access to certain websites and can also use your own website as the page people see once they've connected to the internet. It is also possible to 'hide' your zone. This will remove it from the map and list of our zones. These functions are listed as 'Premium' services on the administration page. In the future there may be an additional charge for using some or all of these functions, but for now they are available free of charge.
A new payment option has also been added. People can now use American Express credit cards when purchasing credit online.
Well that's about it from Zenbu HQ. Hopefully we'll see the sun again sometime in August!
Regards,
The Zenbu Team
http://news.zenbu.net.nz/2008/08/record-month-of-payments-to-zone.html
17 April 2008 - PDF list of zones and a bit more search
Hi everyone,
Another function has just been added to our website.
People often want a list of our zone locations which they can take with them. Well, now you can easily create and download a PDF list directly from our website. This is great for printing and giving to people and for people to save to their own computers so they can look up our zone locations when they are away from an internet connection.
Both the address and the GPS coordinates of zones are provided, so high-tech travelers carrying GPS devices can find the zone by coordinates (if they think our New Zealand addresses are a bit difficult to work with). Other contact details for the zone are also provided.
You can also search for zones in a particular location and save this sub-list. If you're going on holiday to Paihia (for example), just display the zones in Paihia, then save the PDF list to your computer or print it out and take your pick from the list when you get there.
The lists are updated daily, so will always be up to date.
You can try this new function on our zones list page.
Regards,
The Zenbu Team
Published: 17 April 2008
http://news.zenbu.net.nz/2008/04/pdf-list-of-zones-and-bit-more-search.html
Another function has just been added to our website.
People often want a list of our zone locations which they can take with them. Well, now you can easily create and download a PDF list directly from our website. This is great for printing and giving to people and for people to save to their own computers so they can look up our zone locations when they are away from an internet connection.
Both the address and the GPS coordinates of zones are provided, so high-tech travelers carrying GPS devices can find the zone by coordinates (if they think our New Zealand addresses are a bit difficult to work with). Other contact details for the zone are also provided.
You can also search for zones in a particular location and save this sub-list. If you're going on holiday to Paihia (for example), just display the zones in Paihia, then save the PDF list to your computer or print it out and take your pick from the list when you get there.
The lists are updated daily, so will always be up to date.
You can try this new function on our zones list page.
Regards,
The Zenbu Team
http://news.zenbu.net.nz/2008/04/pdf-list-of-zones-and-bit-more-search.html
11 April 2008 - Adding access codes as friends
Hello everyone,
Another quick update on happenings here at Zenbu HQ.
Well, it seems that every month we are setting records for payments to zone operators. Last month we paid a total of $1746.04 and on top of this zone operators sold a lot of their own access vouchers! It is very satisfying to see lots of payments being made to our zone operators as it means more and more people are using the Zenbu Wireless Network. And we're still growing very quickly. In just the last month we have added another dozen zones. This time last year we only had a dozen zones in total!
A minor function which has been added recently is the ability to add access codes as friends of a zone. This means the access code will have free internet access. This may be useful for venues wanting to provide unlimited internet access for a limited time (conferences, special customers etc). Just create the access code as always, then add it as a friend on your zone administration page and give it to the person you want to have unlimited internet access. When you want to stop the unrestricted internet access, simply delete the access code from the system or remove it as a friend. We hope at least some of you find this function helpful. (Thank you Simon for the suggestion.)
As always, if you have any requests for new functions please let us know. We listen closely to feedback and requests from customers and most requests make it onto the ever-expanding planning board.
Regards,
The Zenbu Team
Published: 11 April 2008
http://news.zenbu.net.nz/2008/04/adding-access-codes-as-friends.html
Another quick update on happenings here at Zenbu HQ.
Well, it seems that every month we are setting records for payments to zone operators. Last month we paid a total of $1746.04 and on top of this zone operators sold a lot of their own access vouchers! It is very satisfying to see lots of payments being made to our zone operators as it means more and more people are using the Zenbu Wireless Network. And we're still growing very quickly. In just the last month we have added another dozen zones. This time last year we only had a dozen zones in total!
A minor function which has been added recently is the ability to add access codes as friends of a zone. This means the access code will have free internet access. This may be useful for venues wanting to provide unlimited internet access for a limited time (conferences, special customers etc). Just create the access code as always, then add it as a friend on your zone administration page and give it to the person you want to have unlimited internet access. When you want to stop the unrestricted internet access, simply delete the access code from the system or remove it as a friend. We hope at least some of you find this function helpful. (Thank you Simon for the suggestion.)
As always, if you have any requests for new functions please let us know. We listen closely to feedback and requests from customers and most requests make it onto the ever-expanding planning board.
Regards,
The Zenbu Team
http://news.zenbu.net.nz/2008/04/adding-access-codes-as-friends.html
28 February 2008 - Zenbu stickers and instructions for connecting...
Hello everyone,
Just a quick note to let all zone operators know that we now have waterproof outdoor stickers available. These are designed to be added to your existing signage to help advertise your Zenbu wireless internet system.
There are two sizes available, the larger is 25.5cm x 14cm and the smaller is 9.1cm square. Both are printed on UV resistant, waterproof vinyl suitable for being displayed outdoors.
If you would like some of these stickers to use at your zone, please send us an email and we will post some out to you.
We have also been asked by several zone operators whether there are any instructions available that they can put in their rooms to help people connect to the internet. Connection instructions have been available on our website for some time, but were obviously too well-hidden for many people to find. There is now a more prominent link to the connection instructions on the zone administration page.
Please let us know if you'd like some stickers or still have difficulty finding or printing the instructions for connecting to the internet.
Regards,
The Zenbu Team
Published: 28 February 2008
http://news.zenbu.net.nz/2008/02/zenbu-stickers-and-instructions-for.html
Just a quick note to let all zone operators know that we now have waterproof outdoor stickers available. These are designed to be added to your existing signage to help advertise your Zenbu wireless internet system.
There are two sizes available, the larger is 25.5cm x 14cm and the smaller is 9.1cm square. Both are printed on UV resistant, waterproof vinyl suitable for being displayed outdoors.
![]() [ 255mm x 140mm ] ![]() [ 91mm x 91mm ] |
If you would like some of these stickers to use at your zone, please send us an email and we will post some out to you.
We have also been asked by several zone operators whether there are any instructions available that they can put in their rooms to help people connect to the internet. Connection instructions have been available on our website for some time, but were obviously too well-hidden for many people to find. There is now a more prominent link to the connection instructions on the zone administration page.
Please let us know if you'd like some stickers or still have difficulty finding or printing the instructions for connecting to the internet.
Regards,
The Zenbu Team
http://news.zenbu.net.nz/2008/02/zenbu-stickers-and-instructions-for.html
25 February 2008 - A taxing change to payments...
Hello everyone,
As of February 15th 2008 all prices advertised on the Zenbu website include GST. This means that rather than 10 cents per MB being received from customers who use the Zenbu wireless system, we now receive only 8.89 cents (10 cents less GST). As a consequence, 50% of the payment we receive is now 4.44 cents per megabyte. Usage and payments to zone operators occurring after February 15th 2008 will reflect this change.
If you operate a Zenbu wireless zone and you are registered for GST, please save your GST number on your zone administration page and you will continue to receive payments from us which include the GST component of payments we receive from customers.
Prior to February 15th 2008 Zenbu Networks Limited was not GST registered. Hence no GST was collected on payments we received, and the full amount (5 cents per MB) was passed on to all of our zone operators.
We look forward to our new role as unpaid tax collectors for New Zealand's Inland Revenue Department and hope the government spends the money we diligently collect for them wisely. 8-)
At least this change is due to the popularity of the Zenbu wireless network and it is very satisfying to see both our turnover and the number of satisfied customers increasing so rapidly. Thank you everyone for helping make the Zenbu concept a success.
Regards,
The Zenbu Team
Published: 25 February 2008
http://news.zenbu.net.nz/2008/02/taxing-change-to-payments.html
As of February 15th 2008 all prices advertised on the Zenbu website include GST. This means that rather than 10 cents per MB being received from customers who use the Zenbu wireless system, we now receive only 8.89 cents (10 cents less GST). As a consequence, 50% of the payment we receive is now 4.44 cents per megabyte. Usage and payments to zone operators occurring after February 15th 2008 will reflect this change.
If you operate a Zenbu wireless zone and you are registered for GST, please save your GST number on your zone administration page and you will continue to receive payments from us which include the GST component of payments we receive from customers.
Prior to February 15th 2008 Zenbu Networks Limited was not GST registered. Hence no GST was collected on payments we received, and the full amount (5 cents per MB) was passed on to all of our zone operators.
We look forward to our new role as unpaid tax collectors for New Zealand's Inland Revenue Department and hope the government spends the money we diligently collect for them wisely. 8-)
At least this change is due to the popularity of the Zenbu wireless network and it is very satisfying to see both our turnover and the number of satisfied customers increasing so rapidly. Thank you everyone for helping make the Zenbu concept a success.
Regards,
The Zenbu Team
http://news.zenbu.net.nz/2008/02/taxing-change-to-payments.html
19 February 2008 - A minor (but often requested) new development...
Hello everyone,
Just a quick post to let you know that we have added an often requested new function. That is, the ability to delete existing access vouchers. This function was initially removed to stop people accidentally deleting access vouchers which had already been given to customers (and the ensuing problems that caused!) but we have since received numerous requests for this capability so it is back by popular demand, albeit in a slightly different format.
On your voucher administration page, click on the voucher you would like to delete to bring up the voucher's details. On the voucher's details page click the delete voucher link. This will delete the voucher from the system and it will no longer be visible to you or usable by customers.
Please just make sure that you don't delete vouchers which customers are still trying to use!
Regards,
The Zenbu Team
Published: 19 February 2008
http://news.zenbu.net.nz/2008/02/minor-new-development.html
Just a quick post to let you know that we have added an often requested new function. That is, the ability to delete existing access vouchers. This function was initially removed to stop people accidentally deleting access vouchers which had already been given to customers (and the ensuing problems that caused!) but we have since received numerous requests for this capability so it is back by popular demand, albeit in a slightly different format.
On your voucher administration page, click on the voucher you would like to delete to bring up the voucher's details. On the voucher's details page click the delete voucher link. This will delete the voucher from the system and it will no longer be visible to you or usable by customers.
Please just make sure that you don't delete vouchers which customers are still trying to use!
Regards,
The Zenbu Team
http://news.zenbu.net.nz/2008/02/minor-new-development.html
04 February 2008 - Server upgrade complete (and some nice feedback)
Hello everyone,
As you may be aware, on Wednesday 23rd January we upgraded our servers and increased capacity in our data centre. We should now be able to expand the size of our network significantly (an estimated 50-100 times its current size) before we need to further increase capacity.
Everything went relatively smoothly during the upgrade, but there were some issues with one of our new switches which slowed our website and interrupted service for many people on the night of the 23rd. We apologize for any inconvenience this caused.
The Zenbu network was back online at full speed on Thursday 24th January and is now working better than ever.
Today we received an email from a customer who has traveled around New Zealand and has loved using the Zenbu wireless network to access the internet throughout his trip. Here is an excerpt:
"... We're off now until we get to the Law Courts Hotel in Dunedin, as they also advertise Zenbu, and confirm that it is working. As you may have guessed, Zenbu access is the main reason for shortlisting an accommodation as we tour NZ. Pity you don't have it in OZ, as we fly there from NZ on 27th Feb. Still, we can look forward to a few more days of painless internet..."
Thanks very much for the email and thanks everyone for the great feedback. It is very encouraging to know that our efforts are indeed being appreciated by so many people, both those providing wireless internet access and their customers using it.
Regards,
The Zenbu Team
Published: 04 February 2008
http://news.zenbu.net.nz/2008/02/server-upgrade-complete-and-some-nice.html
As you may be aware, on Wednesday 23rd January we upgraded our servers and increased capacity in our data centre. We should now be able to expand the size of our network significantly (an estimated 50-100 times its current size) before we need to further increase capacity.
Everything went relatively smoothly during the upgrade, but there were some issues with one of our new switches which slowed our website and interrupted service for many people on the night of the 23rd. We apologize for any inconvenience this caused.
The Zenbu network was back online at full speed on Thursday 24th January and is now working better than ever.
Today we received an email from a customer who has traveled around New Zealand and has loved using the Zenbu wireless network to access the internet throughout his trip. Here is an excerpt:
"... We're off now until we get to the Law Courts Hotel in Dunedin, as they also advertise Zenbu, and confirm that it is working. As you may have guessed, Zenbu access is the main reason for shortlisting an accommodation as we tour NZ. Pity you don't have it in OZ, as we fly there from NZ on 27th Feb. Still, we can look forward to a few more days of painless internet..."
Thanks very much for the email and thanks everyone for the great feedback. It is very encouraging to know that our efforts are indeed being appreciated by so many people, both those providing wireless internet access and their customers using it.
Regards,
The Zenbu Team
http://news.zenbu.net.nz/2008/02/server-upgrade-complete-and-some-nice.html
23 January 2008 - Scheduled server maintenance and upgrade
Hello everyone,
Later this afternoon (Wednesday January 23rd, 2008) we will be upgrading our servers and moving them into a bigger cabinet in the Maxnet data centre.
During this upgrade, which is scheduled for between 12:00 and 14:00, there will be periods during which the Zenbu wireless service is unavailable. All going to plan, these interruptions will be very brief and will hopefully not even be noticed. However, please be aware that it is likely there will be disruptions to the service during this time. Full service should be restored by 14:00.
Why are we making these changes? After the upgrade, we will have more space to expand in the future, increased physical server security, a faster connection between our own servers and increased reliability of the Zenbu service overall. You may not notice these improvements, but the already super reliable Zenbu service will have become even more robust.
We apologize for any inconvenience this may cause and thank you for using the Zenbu wireless service.
Regards,
The Zenbu Team
Published: 23 January 2008
http://news.zenbu.net.nz/2008/01/scheduled-server-maintenance-and.html
Later this afternoon (Wednesday January 23rd, 2008) we will be upgrading our servers and moving them into a bigger cabinet in the Maxnet data centre.
During this upgrade, which is scheduled for between 12:00 and 14:00, there will be periods during which the Zenbu wireless service is unavailable. All going to plan, these interruptions will be very brief and will hopefully not even be noticed. However, please be aware that it is likely there will be disruptions to the service during this time. Full service should be restored by 14:00.
Why are we making these changes? After the upgrade, we will have more space to expand in the future, increased physical server security, a faster connection between our own servers and increased reliability of the Zenbu service overall. You may not notice these improvements, but the already super reliable Zenbu service will have become even more robust.
We apologize for any inconvenience this may cause and thank you for using the Zenbu wireless service.
Regards,
The Zenbu Team
http://news.zenbu.net.nz/2008/01/scheduled-server-maintenance-and.html
15 January 2008 - Happy new year!
Hello everyone and happy 2008 to you all.
2007 was a year of rapid growth during which Zenbu went from near-zero to being the single most popular wireless system available at accommodation providers in New Zealand. Our network now stretches from Kaitaia in the north to Invercargill in the south and is available at many places in between. Thanks very much to all our zone operators and happy customers who love the ease-of-use and affordability of the Zenbu Wireless System.
We intend to continue growing rapidly during 2008 and have many new features and developments already filling our drawing board.
All the best for 2008.
The Zenbu Team.
Published: 15 January 2008
http://news.zenbu.net.nz/2008/01/happy-new-year.html
2007 was a year of rapid growth during which Zenbu went from near-zero to being the single most popular wireless system available at accommodation providers in New Zealand. Our network now stretches from Kaitaia in the north to Invercargill in the south and is available at many places in between. Thanks very much to all our zone operators and happy customers who love the ease-of-use and affordability of the Zenbu Wireless System.
We intend to continue growing rapidly during 2008 and have many new features and developments already filling our drawing board.
All the best for 2008.
The Zenbu Team.
http://news.zenbu.net.nz/2008/01/happy-new-year.html





