Terms of use of the Zenbu Wireless Network and website

By accessing the Zenbu Wireless Network and our website you agree to the following terms and conditions. These terms and conditions are current at 22 November 2008.

Zenbu Wireless Network operation, access and availability

1. The Zenbu Wireless Network is a collection of independently operated wireless zones. To access the internet at a Zenbu Wireless Zone you must use a device which is capable of connecting to Wi-Fi (802.11b and/or 802.11g) access points. If you are unsure whether your device is capable of this, and are at a Zenbu Wireless Zone, we suggest you simply give it a go. Most modern (2004 and later) notebook computers and certain cellphones now have this capability built-in. Your device must also have an internet browser capable of accessing the Zenbu Wireless login page. All popular internet browsers such as Internet Explorer (including Windows Mobile versions), Firefox, Opera, Safari etc. are capable of this. If you can read this page, the browser you are using is suitable.
2. We cannot guarantee that all or any Zenbu Wireless Zones will be available at any time. Zenbu Wireless Zones are operated independently and therefore their reliability and connection speed will vary. Most Zenbu Wireless Zones provide a very reliable wireless broadband internet connection. However, if you have problems connecting to or using the internet at a particular Zenbu Wireless Zone, please let us know and we will try to resolve any issues the zone operator may be having.

Charges, payments, billing and refunds

1. The Zenbu Wireless Network operates on a pre-paid basis. This means that in order to connect to and use the internet at Zenbu Wireless Zones users must have credit available in their account or on any access voucher(s) they wish to use. Currently, when you create a free Zenbu account you will be granted 5 MB credit free of charge. This allows you to try the Zenbu Wireless Network before purchasing credit to confirm the system works for you. Once the free credit has been used you can add credit to your account as required. If you would like to create a free account you can do so here.
2. Credit may be purchased online using a credit card or other payment method (where available) or by purchasing access vouchers directly from Zenbu Wireless Zone operators. Access vouchers are sold at the discretion of and at a price determined by individual Zenbu Wireless Zone operators and may not be available at all locations. Access vouchers issued by zone operators are valid only at the zone at which they are obtained and cannot be used at any other zones. Credit can be purchased online at any time, at any location. Credit purchased online can be used at any Zenbu Wireless Zone.
3. Credit for the Zenbu Wireless Network remains active for 12 months after your last use. As long as you connect to the Zenbu Wireless Network at least once every 12 months your credit will not expire.
4. Data usage is calculated by measuring the amount of data sent to and from any device you use to connect to the internet at any Zenbu Wireless Zone. Credit is debited from your account in real time, as it is used.

   Software running on your computer may automatically send and receive data without you knowing. This will use your credit. Some things to check for include Windows and other automatic software updates, peer-to-peer software (file sharing), online games, spyware and viruses. You may want to ensure that non-essential software which automatically uses data is not running while you are connected to the internet at our wireless zones. Please be aware that all data sent and received will be debited from your account regardless of which service uses it.

5. 1 MB (megabyte) of data credit costs NZ$0.10 to purchase and may be bought in blocks of varying size. 1 megabyte is equal to 1048576 bytes.
6. When your credit is exhausted, you will immediately be disconnected from the internet and prompted to purchase additional credit. Please ensure that you have sufficient credit available at all times as being disconnected from the internet could prove inconvenient.
7. No paper bill will be issued for your account, but a tax invoice for any credit purchased can be downloaded and printed from our website. You can also view a statement of your account on our website at any time. This statement shows details of your remaining data credit, your most recent sessions, any access vouchers you may have and any credit purchases you have made.
8. Credit purchased online is non-refundable under any circumstances. The cost of any printed access vouchers purchased at Zenbu Wireless Zones may be refunded at the absolute discretion of and by the operator of the wireless zone at which the voucher was purchased. Zenbu Networks Limited does not receive any payment for access vouchers supplied by Zenbu Wireless Zone operators and will not become involved in any dispute arising between you and any zone operator.
9. The amount of time you remain connected to the internet at Zenbu Wireless Zones does not affect how much you are charged. You are charged only for the data you send and receive while connected to the internet via the Zenbu Wireless Network. For your security, you will be automatically logged out of the Zenbu Network if your connection is unused for 900 seconds. (900 seconds = 15 minutes) This means that even if you do not logout of the Zenbu Network at the end of your session, your credit will remain safe and available the next time you want to use it.

If you do not agree to any of the above conditions you are not authorised to use the Zenbu Wireless Network or the Zenbu Wireless website (zenbu.net.nz)